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KOS — КазОборонСервис

KOS Solutions

Security for a business center that does not get in the way of business

We organize the work of the entrance points, the access-control regime, and the control of common areas so that tenants and visitors sense order rather than barriers. A neat appearance and correct communication from personnel are part of the standard.

Typical tasks

  • Organizing the work of the entrance points together with the management company
  • An access-control regime for staff, tenants, and visitors
  • Managing the flow of visitors during peak hours
  • Control of common areas: lobbies, elevator halls, corridors, parking
  • Order at the service entrances and during the delivery of goods
  • Correct response to non-standard situations without drawing undue attention

Security system layers

01

Organization of guard posts

We determine posts at the entrance points, in common areas, and in the parking, taking into account the layout and the flows of people.

02

Access-control regime

We configure the admission procedure for staff, tenants, visitors, and contractors — one that is clear and does not hold people up.

03

Territory control

We organize patrols of common areas, the parking, and the service entrances along agreed routes.

04

Cooperation and reporting

We build communication with the management company and tenants, and keep records of events and reporting.

KOS Method on site

  1. Analysis

    We study the flows of tenants and visitors, the building's operating hours, and the management company's requirements.

  2. Design

    We define the structure of guard posts, the admission procedure, and the control routes for common areas and the parking.

  3. Organization

    We select personnel with a correct manner of communication, prepare instructions, and launch the facility without pauses in the building's operation.

  4. Control

    We check the quality of the posts' work, the appearance of personnel, and compliance with communication standards.

  5. Development

    We adjust the system when tenants change or when the flows or operating hours of the business center change.

Risks and constraints

We discuss risks calmly and specifically — no fear marketing. These factors inform the system design.

Peak flows of people

Morning and evening hours put a load on the entrance points: without a well-thought-out admission procedure, queues form.

Common areas without assigned responsibility

Lobbies, parking, and service entrances require a clear distribution of tasks between security and the building's services.

Misalignment with the management company

If the procedure of action is not fixed, tenants' questions are resolved more slowly than they could be.

What the client receives

  • A structure of guard posts and control routes, agreed with the management company
  • Instructions for personnel that account for the business center's service standards
  • A clear admission procedure for visitors, contractors, and deliveries
  • A designated facility manager and a procedure for escalating issues
  • Regular reporting on events and the work of the posts

Frequently asked questions

Our aim is order without barriers. Personnel work correctly and courteously, and the admission procedure is configured so as not to hold people up.

We assign responsible persons on both sides, align the instructions and the escalation procedure, and provide reporting regularly.

Yes. The launch is planned so that the business center keeps operating as usual: the stages are agreed with the management company in advance.

The security structure is determined after a survey of the facility: it depends on the floor area, the flows of people, and the tasks. Following the analysis, we will prepare a proposal.

Shall we discuss your facility?

Tell us about the task — we will propose a security structure and clear terms.

The number of posts and pricing are determined after a facility assessment.

How would you like to get in touch?